Contact Info

 

Phone – 214-448-2900

 

eMail – info@ntxgaming.com

 

Mailing Address

2033 W. McDermott Dr.

Suite 320-200

Allen, TX 75013

Terms and Conditions

Thanks so much for booking an event with North Texas XTREME Gaming!  After we confirm your date and time we will send you an invoice.  If we need to adjust your time we will contact you right away.

North Texas XTREME Gaming Official Policies

 

BIRTHDAY PARTIES:  After you confirm your booking and pay your balance, we will be sending you up to 25 digital or custom color invitations if you desire.

CHURCH, SCHOOL, NON-PROFIT AND CITY EVENTS:  After you confirm your booking and pay your balance, let us know if you would like promotional materials, W-9 or Liability Insurance documents emailed or if you need our staff to fill out any vendor information.

Thanks again for your patronage and we look forward to bringing you an awesome Mobile Gaming Experience!  Our game coaches know how to keep the party rolling!

REFUND/CANCELLATION POLICY:

A valid credit card or debit card is required to guarantee and pay for your reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. NO REFUND in the event of reservation being canceled within 14 days of your event. We will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

PRIVACY POLICY:

North Texas XTREME Gaming is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TRAVEL SURCHARGE:

Our primary service area is a 30-mile radius from McKinney, Texas (Zip 75071.) We also service a “secondary” area outside our primary area, but must add a travel charge when we do events outside our primary service area. See our Service Area page for coverage areas.

BAD WEATHER:

North Texas XTREME Gaming’s trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.

SUPERVISED CHILDREN:

North Texas XTREME Gaming does require a parent or responsible adult to be present inside or just outside of the trailer at all times. Guests 16 and over require a parent or guardian be on property and within contact of the game coach should a need to contact them arise.

Children under 6 years of age are not allowed in the trailer due to our Insurance requirements.

ALCOHOL/DRUGS:

You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the North Texas XTREME Gaming equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

DAMAGE/INJURY:

North Texas XTREME Gaming or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, North Texas XTREME Gaming reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by clients’ guests. North Texas XTREME Gaming or its employees assume no responsibility for any injuries sustained on the clients’ property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

FOOD/DRINK:

North Texas XTREME Gaming does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.

PICTURES:

While your party is in effect the Game Coach may take pictures of the party from inside the trailer. You will then be able to view these pictures on North Texas XTREME Gaming’s Facebook Fan Page and copy them to your files. If you do not want our Game Coach taking these pictures or posting them on the Fan Page please notify us via Email prior to the party. This is a service we provide to our guests so they can be sure to capture their party as it happens.

INVITATIONS:

We will mail all of your invitations to the address you provided as the billing address of your credit card. If you prefer to make other arrangements please contact us.

Invitations will be emailed or mailed upon receipt of payment.

TIPS:

The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

OUR TRUCK/TRAILER:

When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

VIDEO GAME RATINGS:

North Texas XTREME Gaming will not play any “M” rated or higher game in the video game theater without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please contact us, indicating the game you prefer or let the Game Coach know as soon as you can after he gets there. It is also recommended that all clients email us with their game requests.

By Submitting Payment you agree to these terms.